GroupsWatcher Privacy Policy: How We Collect & Protect Your Data

Introduction to GroupsWatcher's Privacy Practices

This Privacy Policy explains how GroupsWatcher collects, uses, and protects information when you use our website, products, and services. By using GroupsWatcher, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us, including:

• Account details such as your name and email address
• Billing and subscription information needed to process payments
• Support messages and other communication you send to us
• Configuration details you provide to use monitoring and alert features

We may also collect limited technical data such as device and usage signals needed to operate, secure, and improve the service.

How We Use Information

We use information to provide and improve GroupsWatcher, including to:

• Create and manage your account
• Provide product functionality and deliver alerts
• Process payments and manage subscriptions
• Respond to support requests and account questions
• Send service related updates and important notices
• Send marketing messages where permitted by law

Marketing and Communication Preferences

We may use your email address and phone number to contact you about your account, plan updates, product improvements, feedback requests, and relevant offers. You can unsubscribe from marketing emails at any time using the unsubscribe link in those messages.

We do not place unexpected calls without notice. If you receive a call from someone claiming to be from GroupsWatcher and you were not informed in advance, treat it as suspicious and do not share sensitive information.

Data Sharing

We do not sell your personal data. We share information only when needed to operate our services, process payments, provide customer support, comply with legal obligations, or protect our rights and users.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. No system is perfectly secure, but we continuously work to protect your data and reduce risk.

Data Retention

We keep information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on data type and legal requirements.

Your Rights

Depending on your location, you may have rights to request access, correction, deletion, or export of certain personal information. You may also request restrictions on some processing activities.

To submit a privacy request, contact us at support@groupswatcher.com. We may ask for verification to protect your account and data.

Children Privacy

GroupsWatcher is not directed to children under 13 and we do not knowingly collect personal data from children. If you believe a child has provided personal information, contact us and we will review and take appropriate action.

Policy Updates

We may update this Privacy Policy from time to time. When we make material changes, we will update the date on this page and may provide additional notice when appropriate.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at support@groupswatcher.com.